Refund policy
Refund & Return Policy
Because we sell live bulbs and plants, which are perishable and sensitive products, all sales are final and we do not accept returns or exchanges. Please order carefully and feel free to contact us if you have any questions before purchasing.
Damages and Issues
Please inspect your order immediately upon receipt. If your bulbs arrive damaged, defective, or if you receive the wrong item, contact us within 48 hours at bellasaffron@hotmail.com with photos and details. We will promptly evaluate the issue and work with you to resolve it.
Non-Returnable Items
Due to the nature of our products, we cannot accept returns or exchanges on bulbs, plants, or other perishable items. Custom or personalized orders are also non-returnable. Sale items and gift cards cannot be returned or exchanged.
Shipping Policy
We currently ship only within the United States. Please ensure your shipping address is within the U.S. before placing your order.
If you have any questions or concerns, please contact us anytime at bellasaffron@hotmail.com — we’re here to help!